These terms do not apply to DVDs where the outermost seal/wrapping has been broken and do not apply to books or magazines. If more than 30 days have passed since your order was received then the items can no longer be returned to us. Upon receipt, a refund will be issued within 48 hours.Īfter 14 days, if the item/s are not faulty or sent in error and you wish to return / exchange them, there will be a 5% restocking fee. You can return any unused items for a full refund of the item price within 14 days of receiving the item. Orders which are received after 1pm and outside of working hours cannot be dispatched until the next working day. Please place your order by 1pm to allow us time to prepare your order for dispatch at 3pm, and choose an appropriate shipping method at checkout (estimated delivery dates will be displayed at this point - you may need to choose the express shipping option). If your order is placed by 1pm (Monday - Friday, excluding Bank Holidays) we can offer a scheduled next working day delivery - via DPD Express (UK only, not including extended area destinations). Why do we use cookies We use first party and third party cookies for several reasons. Third party cookies enable third party features or functionality to be provided on or through the website. Cookies set by parties other than the website owner are called 'third party cookies'. All delivery options, costs and estimated delivery dates are available at checkout. Cookies set by the website owner are called 'first party cookies'.
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